Globe utilizes the Emergency Cell Broadcast system to send out urgent SIM registration reminders

With only a few days remaining before the SIM registration deadline, Globe sent customers urgent reminders via the Emergency Cell Broadcast system. This was done to create a sense of urgency among the millions of consumers who have not yet registered their SIMs.




Globe utilized the ECB as a network management component and implemented the emergency blast within permissible parameters. The National Disaster Risk Reduction and Management Council (NDRRMC) has not raised any objections to the use of ECB following prior notification. The Free Mobile Disaster Alerts Act enables the NDRRMC and other relevant government agencies to use the telecommunications network system to broadcast alerts during emergencies and natural disasters.

Globe took this action in an effort to exhort its customers to register their SIM cards as soon as possible in order to prevent the deactivation of their mobile services, which are essential for daily life.

Globe believes that a lack of connectivity will harm mobile users by limiting their access to essential services such as financial transactions, healthcare, education, livelihood, transportation, and package delivery, among others.

Disconnection from mobile services will also deprive mobile users of government notifications, such as disaster alerts.

"As the deadline approaches, we must ensure that our consumers are in compliance with the law in order to prevent SIM deactivation." Thus, they will continue to utilize our voice, text, and data services for their daily requirements, as stated by Globe Group President and CEO Ernest Cu.

In addition to its 86.7 million customers, Globe had registered over 35.8 million SIM cards as of April 22. Globe continues to encourage its customers to register their SIM cards while also requesting that the Department of Information and Communications Technology (DICT) extend the deadline for registration past April 26.

 

The Implementing Rules and Regulations of the SIM Registration Act allow for a maximum 120-day extension.

 

Globe's efforts to register its consumers continue to intensify. With 147 stores and 25 EasyHubs transformed into assistance centres, customers can simply obtain assistance for SIM registration requirements. In addition to partnering with local governments, grocery stores, and shopping centres, the company has established assisted registration booths in more than 100 locations across the country.

Since January, Globe has routinely participated in National Telecommunications Commission-led SIM Registration Caravans to reach subscribers in remote areas. The objective of these initiatives is to provide convenient and accessible registration services to all subscribers, regardless of location.

Globe and TM Prepaid SIM card users, as well as Globe At Home Prepaid WiFi users, can register their SIM cards for free at any time and from any location using the GlobeOne website or app. By sending SIMREG to 8080 in order to affirm their information, postpaid subscribers can complete their registration. Registration instructions have been sent to your company's authorized representative for Globe Business accounts owned by the business.

 

Visit www.globe.com.ph to learn more about Globe.


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